Flatland Racing Shipping Policy
- Thank you for visiting and shopping at Flatland Racing. Following are the terms and conditions that constitute our Shipping Policy.
- Local Pickup is available at our location: Flatland Racing, 628 Graham Street, Emporia KS 66801, United States.
Domestic Shipping Policy
- Shipment processing time on all orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
- Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Estimated delivery time:
- Standard 3-5 business days
- Shipping charges for your order will be calculated and displayed at checkout. Shipment methods are UPS and USPS.
- Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
- Flatland Racing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Flatland Racing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
- We currently do ship outside the U.S. Shipping and Handling cost will be more but we are willing to work with our customers to get what they need
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.